About Us

The Managed Service Provider (MSP) model is often promoted as the best way to maintain a stable IT system. However, in reality, the high-priced flat fee for this service can be a way for MSPs to make money without fully earning it. The core components of managed service include standardization and automated tools, but these make up only a small percentage of the monthly fee. This is why MSPs may increase the contracted fee or not renew the contract if they spend too many labor hours on a client.

NorthGuard Technology Group offers an alternative approach to managed services. We provide proactive and secure services using the same standards and tools as traditional MSPs, but with a different pricing model. We charge a monthly per-device fee to cover the costs for multi-layered security services such as next-generation antivirus protection, vulnerability assessment, ransomware protection, password management, and automated services to ensure the computer is healthy.

Additionally, we do not require contracts and only charge for work that is actually performed. Our focus is on building relationships with our clients through clear communication, trust, and integrity, rather than relying on a contract to ensure we continue to work together. This approach ensures that our clients only pay for the services they actually need and use, and it fosters a transparent and fair billing model.